Photo Credit: Ninara via Flickr Creative Commons
The World Bank Group’s recently-released report, Benchmarking PPP Procurement 2017, assesses the capacity of 82 countries, including Kenya, to prepare, procure and manage public-private partnerships (PPPs) based on the prevailing policy, legal and regulatory framework and evaluates this data against generally accepted good practice.
Despite many advantages including an ambitious program for devolution, the challenges for a smooth urbanization process remain multifaceted for Kenya:
- Access to services remains low;
- Informality of human settlements and jobs predominate; and
- Poorly functioning land markets make investing in housing and infrastructure expensive and inefficient.
In this video, Senior Director Ede Ijjasz-Vasquez weighs in on Kenya’s urbanization challenges, focusing on urban finance, land and planning institutions, and urban governance, as he discusses the main messages of the Kenya Urbanization Review.
Video: Courtesy of Arimus Media
Editor's note: This blog post is part of a series for the 'Bureaucracy Lab', a World Bank initiative to better understand the world's public officials.
“By introducing an automated customer management system we took a noose and put it around our own necks. We are now accountable!”
This reflection from a manager in the Nairobi Public Water and Sewerage utility succinctly captures the impact of MajiVoice, a digital system that logs customer complaints, enables managers to assign the issue to a specific worker, track its resolution, and report back to the customer via an SMS. As a result, complaint resolution rates have doubled, and the time taken to resolve complaints has dropped by 90 percent.
MajiVoice shows that digital technologies can dramatically improve public sector capacity and accountability in otherwise weak governance environments. But is this example replicable? Can the increasingly cheap and ubiquitous digital technologies—there are now 4.7 billion mobile phone users in the world—move the needle on governance and make bureaucrats more accountable?
Over the past decade and a half, Sub-Saharan Africa has experienced rapid economic growth at an average annual rate of 5.5%. But since 2008, the share of manufacturing in GDP across the continent has stagnated at around 10%. This calls into question as to whether African economies have undergone structural transformation – the reallocation of economic activity across broad sectors -- which is considered vital for sustained economic growth in the long-run.
Every day around the world, millions of people rely on buses to get around. In many cities, these services carry the bulk of urban trips, especially in Africa and Latin America. They are known by many different names—matatus, dalalas, minibus taxis, colectivos, diablos rojos, micros, etc.—but all have one thing in common: they are either hardly regulated… or not regulated at all. Although buses play a critical role in the daily life of many urban dwellers, there are a variety of complaints that have spurred calls for improvement and reform. For users, the lack of information and visibility on services has been a fundamental concern. Having to pay separately for each ride disproportionately hurts the poor traveling from the periphery, who often have to catch several buses to reach the center. The vehicles are old and sometimes unsafe. Adding to concerns about safety, bus drivers compete with each other for passengers in what is known in Latin America as the “guerra del centavo” or “penny war”. Non-users, planners, and city authorities also complain about the pollution and accidents caused by these drivers as well as the congestion generated by the ‘wall of buses’ on key city arterials.
To address these issues, cities have attempted to reform these informal bus services by setting up concession contracts and bring multiple bus owners and operators together under formal companies (refer to the attached note: Bus Reform in Developing Countries—Reflections on the Experience thus Far). But even though some of them have made great strides in revamping their bus services (particularly by implementing Bus Rapid Transit systems), the overall success of these attempts has been limited, and unregulated buses remain, in countless cities, a vital component of the urban transport ecosystem.
However, we are now witnessing a different, more organic kind of change that is disrupting the world of informal buses using ubiquitous cheap sensors and mobile technology.
- Sustainable Communities
- transport accessibility
- transport affordability
- road safety
- informal transit
- ITC and Community Mapping
- Digital Mapping
- community mapping
- urban transport
- urban mobility
- sustainable mobility
- Urban Development
- Information and Communication Technologies
- Latin America & Caribbean
- South Africa
Jobs are what we earn, what we do, and sometimes even who we are. For the poor and vulnerable of the world, jobs are key to ending poverty and driving development. But not all jobs are equally transformational. Good jobs add value to society, taking into account the benefits they have on the people who hold them, and the potential spillover effects on others. For example, inclusive jobs, such as those that employ women, can change the way families spend money and invest in the education and health of children.
- Private Sector Development
- Latin America & Caribbean
- The World Region
- South Asia
- South Africa
- Burkina Faso
- Cote d'Ivoire
- West Bank and Gaza
- Sri Lanka
In Kenya, and refugee-hosting countries in Africa, the camp-based protection and humanitarian assistance model has been the default response to the often-protracted forced displacement situations. The underlying assumption has been that it would be impossible or undesirable for refugees to be self-sufficient while waiting for peace to return to their countries of origin.
Therefore, it is not a surprise that refugees from South Sudan and other neighboring countries in north-western Kenya are being assisted in the Kakuma Refugee Camp, which has been hosting refugees since early 1990s. Several waves of refugees have come and gone over the past 25 years, the most recent influx from South Sudan having started in December 2013. The camp has grown into four sub-sections with a capacity of 125,000 persons but a current population of over 155,000. Like in the majority of protracted situations, the care and maintenance programs in Kakuma included providing them with access to shelter, food, water, health care and education.
Kakuma refugee camp, in northwestern Kenya’s Turkana County, houses over 150,000 refugees. The majority are South Sudanese followed by Somalis. Established in 1992 in one of Kenya’s most remote areas, it is one of the longest-lasting refugee camps in the world, and refugees have become an integral part of the area’s social, cultural, and economic fabric.
There is no denying that governments around the world are expanding investments in education technology, from inputs that students use directly (like Kenya’s project to put tablets in schools) to digital resources to improve the education system (like Rio de Janeiro’s school management system). As public and private school systems continue to integrate technology into their classrooms, remember that education technology comes with risks.